Celebrity Justice
Dennis Quaid Sues Drug Company

Actor Dennis Quaid and wife Kimberly Buffington have filed suit against Baxter Healthcare Corp., the makers of the drug Heparin.
Click to read the lawsuit!
The couple's newborn twins Zoe Grace and Thomas Boone were mistakenly given a massive overdose of the anti-coagulant drug last month while hospitalized at Cedars-Sinai Medical Center in L.A. The Quaid's attorney says the twins "were very critical for a while," but appear to have recovered and "everything looks good." They filed suit because they want to prevent this from happening to any other children, Loggans said. The suit claims the Baxter is liable and negligent because the packaging of the 10 unit vial of Heparin looks almost exactly as the 10,000-units-per-milliliter vial of the drug.

Three children died in Indiana from a similar mix-up with the drug.

We're told that the Quaids have not sued Cedars ... yet. Just yesterday, Baxter issued a news release outlining the company's new "drug safety initiative" that promises to change the labeling of Heparin vials.

Cedars-Sinai released the following statement:

Cedars-Sinai Medical Center today announced a series of changes it has made in its medication policies and protocols since November 19, as well as immediate additional training of all nursing and pharmacy staff, as the medical center completed its preliminary investigation into a November 18 medication error involving three patients who erroneously received the wrong concentration of heparin (a medication used to prevent blood clotting) to flush their IV catheters.

The medical center's investigation found that preventable errors made by pharmacy and nursing staff caused the wrong concentration of heparin to be used.

A pharmacy technician failed to follow hospital policy of having another pharmacy technician verify the medication and concentration prior to removing it from main pharmacy inventory. As a result, the technician mistakenly retrieved a higher concentration of heparin (10,000 units per milliliter) instead of the lower-concentration heparin (10 units per milliliter) used for flushing IV catheters.

The higher concentration heparin was delivered to the satellite pharmacy that serves the pediatrics unit. A second pharmacy technician, working in the satellite pharmacy, did not verify the concentration of the delivery from the main pharmacy, as required by hospital policy.

As a result, the higher-concentration heparin was placed in a location in the pediatrics unit where the lower-concentration heparin is kept. The nurses who subsequently administered the heparin to the patients also did not follow hospital policy of verifying the correct medication and dose prior to flushing the intravenous site.

The error was identified later that day by Cedars-Sinai staff, who immediately performed blood tests on the patients to measure blood clotting function. In one of the three patients, the clotting tests returned quickly to normal. The other two patients were given protamine sulfate, a drug that reverses the effects of heparin and helps restore blood clotting function to normal. Additional medical tests and clinical evaluation conducted on the two patients found no adverse effects from the heparin or from the temporary abnormal clotting function.

"Although this was a rare event, and attributable to human error, it is also an important opportunity for the entire institution to explore any and all ways we can further improve medication safety," said Michael L. Langberg, M.D., chief medical officer at Cedars-Sinai Medical Center.

"On behalf of the medical center, I extend my deepest apologies to the families who were affected by this situation, and we will continue to work with them on any concerns or questions they may have. This was a preventable error, involving a failure to follow our standard policies and procedures, and there is no excuse for that to occur at Cedars-Sinai," Langberg said.

"Cedars-Sinai's reputation as a quality and safety leader nationally is due in large part to an organizational culture of continually improving our systems to minimize any chance of human error. Immediately following this incident we began additional focused education on medication safety to augment our regular training, and have implemented additional procedures and protocols for our pharmacy and nursing staff," Langberg said.

Among the actions Cedars-Sinai has taken in response to the incident:


► High-concentration heparin (10,000 units per milliliter) has been further sequestered in all pharmacies.

► Only saline will be used for peripheral IV catheter flush on all pediatric patient-care units. (It was already the practice on adult patient-care units to use only saline for peripheral IV catheter flush.)

► In addition to the existing policy of having designated high-alert medications (such as heparin) checked by two pharmacy staff prior to the medications leaving the main pharmacy, and then checked again by pharmacy staff in the satellite pharmacy, a new step requires a second check by pharmacy staff in the satellite pharmacy before they place high-alert medications in stock on a patient-care unit.

► In addition to these checks on designated high-alert medications by pharmacy staff, nurses will continue the existing policy of separately verifying medication and dose prior to giving high-alert medications to the patient.

► The existing ongoing training for pharmacy and nursing staff on medication safety policies and protocols has been augmented with immediate focused education on high-alert medications, begun Nov. 20, to reinforce the hospital's high-alert medication safety policies and protocols:

Starting on the evening shift of November 20:

● All nurses (approximately 1800) were re-trained on high-alert medication policies and practices, and were required to pass a written test on the material before they could resume caring for any patients.

● All pharmacy staff (approximately 200) were re-trained on high-alert medication policies and practices.

► The individuals involved in this incident were immediately relieved of duty pending investigation, and appropriate disciplinary actions are being taken.

Langberg said that Cedars-Sinai is also continuing to cooperate with regulatory agencies investigating the incident, and that Cedars-Sinai would make additional changes in policies and protocols if indicated by the regulatory agencies or any additional findings by Cedars-Sinai.

Reader Comments

(Page 14 of 15) Previous 15 Comments | 11 | 12 | 13 | 14 | 15 | Most Recent | Next 15 Comments

196. Hi,
This story remind me of this terrible nurse teacher i had on my Nursing stage. She failed you if she did not like you and from what I heard she liked to drink a lot. You know who you are, lay of the glass etc. and you will be a better person.

Mystery in North America. Ca.

Posted at 12:49PM on Dec 5th 2007 by mary

197. To think, all the education to be a nurse, and we have to resort to color-coding items like in kindergarten. Why should a doctor write an order by name (no one can read) just put give patient one vila of pink top.

If a pharmacist did this, he would be jung out to dry, because he is suppossed to be reading what he gives patients. A nurse should be reading what she gives a patient, not just hurrily grabbing a product, because she thinks it "looks" like the right thing- STUPID!!!!!!!

Posted at 1:17PM on Dec 5th 2007 by Jzz

198. Well said #14. The fault falls on the pharmacy techs and the nursing staff for failing to READ the labels. I went to nursing school and worked as a CNA for many years. Nursing staff are trained to ALWAYS read the labels before they administer meds to make sure that they are giving the correct med, dosage etc... It makes me wonder who else has ever been given the wrong meds or dosages at this hospital or worse, someone else's meds (it happens alot!). I wouldn't go to this hopital if they paid me to. The Quaids are putting the blame in the wrong place. The nursing and pharmacy staff are negligent because of their lack of care. They should all lose their licenses and certifications because they did harm. I don't care how busy and short staffed a hospital is, the hospital is responsible for what their employees fail to do, not the manufacturing companies!!!

Posted at 3:43PM on Dec 12th 2007 by atwork

199. I am just glad that the babies are okay. I don't think the Quaids are in this for money. Their babies almost died. No amount of money could cover the emotional damage that something like this would cause. I hope they can help raise awareness regarding this issue.

Posted at 8:06PM on Dec 5th 2007 by Mom2Kaylynn

200. This makes me freakin mad! I am a medical assistant and the first thing they teach you when giving injections is READ THE f-ing LABEL, not once, or twice, but AT LEAST 3 times! It does not matter what the vial looks like, the point is the nurse that grabbed the wrong one was lazy and was not donig her job correctly. I have see hundreds of vials and I am telling you, they can only make them all look so different. The fact that he is going after the company and not the hospital that doesn't inforce proper injection technique is terrible!

Posted at 9:03PM on Dec 5th 2007 by Mallory

201. There is no doubt that the human error is the direct cause of the medication mix-up, and note that this article indicates that the Quaids have not sued Cedars YET. There IS blame there. However, Baxter's packaging is a direct contributor to increasing the potential for human error of this nature. So there is some level of blame there as well.

$50k is not an unreasonable sum for an error of this magnitude - I'm willing to bet that the Quaids simply want Baxter to take some simple steps to keep this from happening again - because it HAS happened before, and for the same reasons - the human error with the contributing factor of similar packaging. If they sue Cedars, it should be for a lot more because there is a lot more blame there, but Baxter is not innocent.

Change the color of the label!

Posted at 1:59PM on Dec 8th 2007 by becks

202. I have even heard of the wrong medication being given, so each medication AND each dose should be given a different color(see where I'm going here).

Can someone who is color blind become a nurse?

Also I hear CA has stricter tort reform laws and that maybe another reason to sue the drug company because in IL it's probably open season.

Not being a lawyer I think it's also common to sue for a minimum of $50,000 and expect the jury to award millions.

Posted at 10:21AM on Dec 6th 2007 by eyeque

203. I've been a nurse my entire adult life, and unfortunately I can understand the mistake that was made. If the Heparin solution is not stocked on your unit, and you are used to going to the same bin 10 times a day for the same Hep flush solution, you may look at it a little faster, especially when you are overloaded with critical patients...Yes, it was the nurse's error, but nurses are also human, and no human can count themselves without error. I'm thankful that there were no lasting effects for the children, but the nurse may never be able to forgive herself. Aside from that, most nurses are not that highly paid, and carry minimal liability insurance, so suing her would not gain anything except ruining another life....

Posted at 4:46PM on Dec 5th 2007 by 25 year nurse

204. Oh for heavens sake. The hospital alone screwed up. By suing the manufacturer rather than the hospital first, the Quaids have basically demonstrated that they are media whores who seek to profit off their kids suffering. The Quaids, as actors, are clearly "making a statement" so that they would be perceived as relevant enough to their audience so that they can get hired for their next job.

The bottles are near optimal in terms of distinctives. They are different enough at first glance to distinguished by the casual observer. And they have to have at least some similarities because they contain the same active ingredient. After all, no one wants the bottles to look so different that one starts to look like a bottle that contains some other active ingredient, e.g., morphine instead of heparin.


Posted at 4:46PM on Dec 5th 2007 by Media Pimp

205. #192: if they are "optimally" different, then why has this mistake been made so many times in so many different hospitals?

Posted at 5:37PM on Dec 5th 2007 by three-el

206. This lawsuit is ridiculous. The Quaids think the hospital that hired the nurse that gave the wrong medicine are blameless and the manufacturer is at fault? Really! The manufacturer sold the product but didn't suggest that they keep an adult medication in a neonate unit. Responsible hospitals don't keep an adult medication in the neonate unit. Really responsible hospitals have switched from the 10 unit vials to pre-filled Heparin 10 unit syringes. Why? To avoid medication errors because of the similarities of the vials. There must be a system of double checking meds ( havinjg 2 nurses check the meds before administration) If the hospital staff that are too busy to actually read the labels on meds they are giving. How hard is it to read? We know they're suing the wrong people, so what are they doing about the people that actually caused the error?

Posted at 12:41AM on Dec 6th 2007 by dorothy

207. I am a nurse..and I have never administered anything without verifying it. This is one of the first things you learn in pharmacology. I would hold the person/facility who administered the drug liable. NEVER EVER JUST ADMINISTER A DRUG!!!!!!!! Even though the pharmacy has some liability..I think the drug company has made the 2 vials as different as needed. All vials look like that. Labels should be read and verified. Enough said....I am very happy the babies are okay. Good Luck to the Quaid family.

Posted at 11:12AM on Dec 7th 2007 by Robin

208. The same thing happened at Shands Hospital University of Florida in early October, unfortunately, the child died.

Posted at 8:15PM on Dec 6th 2007 by Digtoxic

209. The bottles are totally alike sure the nurses should have looked at the bottles more closely but the company should have made them 2 different colors (ie: blue and purple)

Posted at 11:01AM on Dec 6th 2007 by crzy4kats

210. # 14 you hit the nail on the head. Unfortunatly, the person responsible is protected by contracts created from past lawsuits. I would like to make a suggestion to # 12, perhaps you should find another career- like a taxi driver in NYC.

Posted at 5:45PM on Dec 6th 2007 by Nadine

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