Meltdowns
911 Dispatcher: Universal's On Fire, Really?

TMZ has obtained the 911 call when the Universal backlot caught fire, and the dispatcher has a little trouble wrapping her head around the fact that there's such a thing as New York Street in So. Cal.

Play audio

Tags: 911 Call, 911Call, Fire, King Kong, KingKong, Universal

Relevant Posts

Reader Comments

(Page 3 of 3) Previous 15 Comments

31. ...and did you want fries with that...?

Posted at 8:14AM on Jun 4th 2008 by dispatchers static

32. The Dispatcher did an excellent job of getting the information and getting the fire fighters to their location. She should be thanked for doing her job, not made into the subject of yet another slanderous story by TMZ. I hope the money you make at TMZ is good enough to make up for the damnation of your souls.

Posted at 8:42AM on Jun 4th 2008 by JohnQ

33. OooooKaaaaaaaaaaiiii. How bloody annoying is her voice!

Posted at 9:03AM on Jun 4th 2008 by blue pen

34. I fail to see what this dispatcher did wrong. She stayed calm, took all the information they would need and did her job, what do people want her to be doing, jumping up and down screaming. Aren't they supposed to stay calm during these calls???
I know some dispatcher have done some stupid things, but this is not one of them.

Posted at 9:04AM on Jun 4th 2008 by Ruth

35. Uh, so was that New York Street?

Posted at 10:27AM on Jun 4th 2008 by youpeoplearedumb

36. what was wrong with that? from what i remember, the fire fighters got there just fine.

Posted at 7:47PM on Jun 4th 2008 by Suze

37. I have been a dispatcher for 10 years and I can tell you that she sounded fine. She didn't get excited or flustered, she did her job! These new CAD programs are a pain in the ass when it comes to locations, so you have to be very specific or you can come up with a wrong location.

Posted at 11:04AM on Jun 4th 2008 by thor

38. "Sir, what is the building number on New York Street?"..."It's the freakin' one on fire, ma'am, ya' can't miss it!".

Posted at 12:30PM on Jun 4th 2008 by helenwiells

39. Her voice must be annoying to you cause your bitter and probably jobless. (comment 33) And to who ever has something bad to say... you can kick rocks! Point blank... He should have said Universal Studios any smart person would have. You dont assume where they are, you try to get specifics. How bout this, Unviversal is supposed to have there own fire department. Hmmmmmm, I wonder if they called them first? IF SHE HANDLED IT WRONG, SHE WOULD BE ON THE REAL NEWS! NOT TMZ LOOOOOOOOOOOOOOOOOOSERS!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted at 3:53PM on Jun 4th 2008 by Lai-Lai

40. I'M GLAD TO KNOW THAT EVERYONE HERE WHO IS SAYING THIS LADY WAS IN THE WRONG IS 911 CERTIFIED, IS A DISPATCHER, AND KNOWS EXACTLY HOW THE CADS WORK AND HOW TO DO OUR JOBS AS DISPATCHERS. SHE DID NOTHING WRONG, YOU HAVE TO ASK ALL QUESTIONS TO ANY CALL, UNIVERSAL STUDIOS IS NOT A SPECIAL EXCEPTION TO THE RULES OF 911 EMERGENCIES. GOOD JOB FELLOW DISPATCHER.

Posted at 6:19PM on Jun 15th 2008 by CAYSE

Previous 15 Comments