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JetBlue: Shame on Steven, No Matter What

8/12/2010 8:20 PM PDT BY TMZ STAFF

The passenger who allegedly beaned JetBlue flight attendant Steven Slater may have been a malicious, arrogant bitch, but Steven was still in the wrong ... this according to an internal airline memo obtained by TMZ.

JetBlue Steve Slater
As TMZ first reported, Slater is telling people the passenger "maliciously" struck him in the head by yanking on the overhead bin, cutting his head.

But, according to the JetBlue email, " ... if Mr. Slater’s story proves to be accurate, and even if there was a precipitating event that motivated his behavior, that still doesn’t excuse his actions."

The memo goes on, "There is no excuse for endangering Crewmembers and Customers in response to a challenging service situation. Intentionally arming and deploying an evacuation slide for anything other than the express purpose of protecting the safety of our Crew and Customers is unacceptable."

The memo adds, "Slides can be as dangerous as a gun ... It is an insult to all aviation professionals to have this particular element of the story treated without the seriousness it deserves."


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You know, people take crap in their jobs all the time... nurses, waitresses... they don't have meltdowns and hissy fits.

If he can't take being in a service buisness, maybe he should find another career.

He's not a hero, he's a jerk.

Posted at 4:58 PM on Aug 12, 2010 by HH


I absolutely agree!!!!!!

What he will do next time - open the door when still in the air?

1531 days ago


obviously he was in fear for his own safety and triggered the emergency slide for himself, for the crew and for other passengers in a flash of inspired bravery while nursing a bleeding head cut that concurrently traumatized him. then he nursed a brewskie. give the man a break...

Posted at 5:35 PM on Aug 12, 2010 by Hugh Jass

OMG this is so funny!!!

1531 days ago


1531 days ago


" ... if Mr. Slater’s story proves to be accurate, and even if there was a precipitating event that motivated his behavior, that still doesn’t excuse his actions."

Yay Jet Blue. Nothing like condoning employee abuse. Glad to see you value your employees. Yeah your flight attendant may have done wrong but so did your passenger. So what are you going to do about her? Ban her from your flying your airline? Or does the almighty buck speak louder than actions?

"Slides can be as dangerous as a gun ... It is an insult to all aviation professionals to have this particular element of the story treated without the seriousness it deserves."

Guess what, so are passengers that don't follow the rules. Rules are there for a reason and you as an airline should know the reason or does one have to spell it out for you. Do you need a hint. Does September 11, 2001 ring a bell? Unfortunately for this attendant he had to put up with a bitch with an attitude, she was not a terrorist. He would be a hero today, slide down or not, and not someone Jet Blue was condeming. Jet Blue would be singing a different tune today wouldn't they. What a bunch of a** holes. Rest assured they are not my airline of choice to fly. I'll pay a couple of bucks more to fly an airline that hopefully treats their employees better, and takes my safety into consideration. Because I do actually think that slide is a lesser risk to me than a non compliant passenger.

1531 days ago


I'm sick of this stupid flight attendant, so he grabbed 2 beers and slid down a big inflatable slide, who cares.

He risked the lives of the passengers and the safety of the crew members, he is no HERO, you wanna see a real HERO , talk to the armed forces in IRAQ, all of them should be HEROES for allowing us the freedom we have. This guy stands up to a woman and grabs 2 beers and slides down a slide and he is a hero? lmao, gimme a break, this guy is looney and belongs in prison.

TMZ if you covered the troops in IRAQ as much as you do this douchebag, they would be heroes as well, this guy is a nobody and he is not a celebrity, matter of fact he shouldn't even be news on this site. But since he is, fly over to IRAQ and talk to the troops, they would be much more interesting than this garbage.

1531 days ago


to all flight attendants who call him a hero and want him to have his job back, who of you is first ready to fly with him-the nut that looses under the pressure (exit the plain in unexpected way)?

1531 days ago


Slater was certainly provoked, and I wish he had punched out the nasty witch, but what he did was wrong, wrong wrong! He would not be a hero if the slide had landed on someone outside, injuring or killing someone. What he did was dangerous and wrong and he should not be rewarded for it...but I also want the bitchy passenger to be prosecuted for assault.

1531 days ago


I am not sure why everone thinks this guy is a hero. Most of us work with the public and it is just part of the job. I would not want to be on a flight with this man. There are so many things that can go wrong on a flight, terrorism, mechanical problems, someone getting seriously sick. I want flight attendants that can handle stress and act in a professional way and not put passengers at risk. I am sure the passenger was a jerk, but it does not make what he did ok. Deploying the slide could have put children at risk. My child would have run for the door to try it. It probably looked like fun. If something had happened it wouldn't be so funny. I agree people should be more cooperative, but it would be a pretty sad place if all employees acted like this.

1531 days ago


OMG . . . this is the same kind of crap that the last company I worked for (15 years) always said. It didn't matter how right the employee was, the "other" person was always the one that was right, regardless!

I wish Steven all the best. Hope he wins in court.

1531 days ago


Let's have this guys 15 minutes be up and focus on flight attendants who are doing their job and saving lives. Look at the crew on the flight that landed in the Hudson and the heroes of 9-11 who lost their lives. This guy is a jerk and doesn't deserve to be included with the flight crews who fly every day and do make a difference for passengers.

1531 days ago


Wow, i understand being fired for his behavior, but a opening a slide on a plane is not like a "gun". He is not using weapons, and a slide is not a weapon.

1531 days ago


Don't fly JetBlue. They obviously don't stick up for their employees.

I guess it's o.k. with JetBlue if a passenger hurts their flight attendants.

1531 days ago


It isn't a blow up slide. There must be a propellant in it that makes it immediately open. No one is standing there with an air pump. I am sure like an air bag there can be problems with it. As someone else said it could also have exploded onto someone on the ground who would not be expecting it, someone doing the luggage. I am guessing there is a lot of force behind it to make it open so quickly. I am not an engineer, but I wouldn't risk opening it unless there was an emergency.

1531 days ago

get a life ho    

A folk hero ? LMAO .,.his panties got all balled up and he couldnt handle it ?.,

He is a hero to white trash low IQ working class perhaps ?

I'm waiting for him to start doing beer commercials

BY the way .,,,..what brand of beer did he bail with ?

I can see the ad campaign now .,.,

"Man I'd jump off a plane for a Bud right now "

1531 days ago

C Carroll Adams PhD    

In actual emergencies, either there are no personnel on the ground near the aircraft, or they are experience first responders looking for deployment of a chute.

It is very likely ground service professionals were rapidly approaching the starboard side of the aircraft. Only by good luck nobody was severely injured by the chute.

There was a major financial cost to JetBlue. That aircraft had to be removed from service until it was inspected after installation of a replacement safety chute. You would be shocked at the cost of those chutes!

A basic jury instruction makes it clear that the fact someone else is not charged with a particular crime must not be considered with respect to the charged defendant.

Possibly the passenger will be identified. Perhaps she has come forward. Reports are many witness passengers contradict the self-serving statements of the defendant's relatives.

1531 days ago
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