Kelly Clarkson -- Best Buy Fixed My Orphan Problem

Sweet...**NOT**!

IT IS SWEET! what is .**NOT**! about it?? sheesh!

Clerks are jerks.

Best Buy just kissed up to her because she is a celebrity. Any other customer they would have told to get lost, charity or not. Best Buy is like this, not an isolated incident. They just don't care about anyone unless they think you might fall for the extended warranty pitch.

Best Buy has the worst in-store customer service in any chain I've shopped in. OK, not as bad as Wal-mart, but almost. It's like they train them to be ****s on purpose.

Best Buy was probably seriously piggidy pissed about this! Those employees who said "No" to Clarkson must have been fired. Effing idiots! A limit??? Really??? "Uh yeah, we know we're a store ma'm but uuuh we can't sell you a bunch of iPods because our policy is not to sell a large amount of merchandise" WTF!!!

on a different topic...why are there voting polls on tmz but never any results shown

@6: That is how it is at Best Buy, if you don't believe it just try to go into a Best Buy store and buy a bunch of iPods without their extended warranty, see what happens.

Now that you all mention it, they really ARE a-holes when it comes to pushing that extended warranty crap!!


Sounds like Best Buy will be the new Circuit City.

I am a retail analyst. The employees who told her no were just following what Best Buy corporate tells them to do. @5: Yes, they are trained to be ****s, it is part of the corporate culture/strategy. They are also trained to milk every customer for extended warranties and accessories for each item sold. The extended warranties and accessories are marked up by huge amounts, whereas an iPod is marked up relatively little. If you don't fall for the pitch, you an an enemy of Best Buy. This is why they don't want someone going in an buying multiple iPads, iPods, laptops, tv's that are on sale, etc. And they can also block your friend from buying the additional item(s) as they did to Clarkson's friend. Pretty much anything that doesn't have a huge markup they are trained to not allow you to get more than one or two without special permission.

WTF!! How are they donating money.. lol. bestbuy is broke themselves..... they need donations ... :( But glad they fixed it and helped her out

Horrendous customer service is the understatement of the millenium, and calling them the 'new circuit city' is RIGHT on the mark. The personnel (including/especially the management) are rude, NOT helpful, and really don't give a rat's ass about their customers. And they make sure you know it. I wouldn't dream of spending another dollar with Best Buy. Not even if my life depended on it.

Why was she was shopping at ghetto Ridgmar any way?! That should be the main news!

Walmart also has an official/unofficial limitation on high-end persanal electronics and limited new releases! At midnight several years ago, I literally had to pry an PS3 out of a guys hand because he wanted to buy 2 units, he thought he was being clever by getting back in line but, Walmart set-up the registers to block multiple sales of the PS3 on a credit card just for the release date! He had his mother come-in at 3:30 in the morning to get the other one with her credit card!

Their reasoning was, if one person always buys the new or limited item; the pereception is they never have it in-stock!

what a bunch of balogny....I can walk into the best buy in columbia maryland and buy whatever the hell I want and not be hasseled for not buying any warranty..You all must shop in Russia or something