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Apple CEO Tim Cook

Sorry For Our

Crappy New Maps

9/28/2012 8:25 AM PDT BY TMZ STAFF
breaking news

0928_tim_cook_map_article
Apple CEO Tim Cook is admitting ... the company's new "Maps" program suuuuuuuucks ... but he vows to make up for the mistake.

Cook just released a statement ... saying, "We are extremely sorry for the frustration [the Maps program] has caused our customers and we are doing everything we can to make Maps better."

Cook adds, "While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app."

Still, Cook promises to fix the issues ASAP ... saying, "Everything we do at Apple is aimed at making our products the best in the world ... We will keep working non-stop until Maps lives up to the same incredibly high standard."

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65 COMMENTS

No Avatar
31.

News Flash     

Forget about the damn MAPS! I want my Utube back just the way it was! Who wants to use a phone app on their iPad...Oh hell NO!

664 days ago
32.

jayman419    

So.... they took out Google Maps, replaced it with a crappier version, and suggested that their customer replace their crappy version with a less convenient Google Maps?

Apple has more money in the bank than dozens of countries ... how is it they can't get this thing right?

664 days ago
33.

cobrazombie    

Yeah, but what a Scuffgate?

664 days ago
34.

CC    

Still waiting for his apology for an overpriced crappy product.....

664 days ago
35.

Scary    

Apple should've put more time into their maps before releasing. That said, I've had Google also have pins in wrong places, and one time, it sent me to an empty field of nothing instead of the store I was looking for. Also, Apple was in a weird position - Google kept demanding more, but also wouldn't share their turn-by-turn nav. I'm not sure Apple had much choice as a company. They just should've spent more time on their version.

664 days ago
36.

Daddyd    

Apple is way over rated! This proves it! I like both apple and android but prefer android over apple.

664 days ago
37.

Spicy mag    

The 3d maps are awesome. They should have released it as a beta and kept google maps though. NEVER remove features from an app. Apple maps doesn't even have public transportation directions. Wtf?

664 days ago
38.

Bunnyette    

He should also apologize for downloading IOS6 onto iPads

663 days ago
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