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Steve Wynn Leaves Guests Cold

6/24/2009 12:00 PM PDT BY TMZ STAFF
Steve Wynn Leaves Guests Cold

Steve Wynn was in hot water this past weekend -- for not having hot water.

Steve Wynn

This letter went out Saturday to all the people staying at his super swanky, 2000-room, $2.3 billion Encore hotel in Las Vegas, apologizing for the "failure of our primary source of Hot Water" and offering the "Spa Facilities" as a backup.

Wynn gave his hot-headed guests a $50 credit for the "inconvenience." The problem has since been fixed.

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Steve Wynn

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Reader Comments

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R.J. Johnson:  964 days ago

Who cares????

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I am:  964 days ago

The spirit of Danny Gans.

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a real mommy:  964 days ago

$50 is a slap in the face, this hotel charges like $200 a night. I'm thinking a free night at the very least. Cheap ass millionaire..

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R:  964 days ago

free night + complementary spa

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e.:  964 days ago

$50 credit for the "inconvenience." ???????????????? with an average nights stay here at around $300.00 $50.00 isn't worth crap!

How about a full refund!

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northern gypsy:  964 days ago


have to agree with #4 real mommy...
ding...ding...ding...this is not the motel 6...you can't expect people to pay top $$$...
then not compensate accordingly...really bad marketing move on S.W. part ...

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who gives a shit:  964 days ago

Who cares????????????????

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casi:  964 days ago

Give me a break!! 2000 rooms x 2 people per room. How many showers are in the spa and how many guests can take a shower there at one time?

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A Las Vegan:  963 days ago

Oh please!

You lost one day of hot water, Sh*t happens. $50.00 per room at one day loss of hot water is reasonable.

#11 Don't bitch if you chose to stay there knowing the price of the rooms. You choose to pay "$200.00 to $300.00" a day. You could stay somewhere less.

#13 The water affected the rooms, if the Spa had hot water, so did the kitchens. Get real.

#14 Let it go. Don't ever go back there if you are that upset. Plain and simple.

What he offered "free night + complementary spa" more than compinsates.

Damn, everyone wants something MORE for free than what is reasonable more and more.
Are you the same people who want to sue because you didn't get your FREE Kentucky Fried Chicken too?



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