Home : Wacky & Weird, Food Glorious Food : McNugget 911 Calls -- The Unhappy Meal Drama

McNugget 911 Calls -- The Unhappy Meal Drama

Posted Mar 3rd 2009 2:50PM by TMZ Staff

TMZ has obtained the THREE 911 calls by the woman who couldn't get a refund after a McDonald's in Florida ran out of McNuggets.

Click to listen!

UPDATE -- A rep for McD's tells TMZ, "Satisfying each and every customer that visits our restaurants is very important to us. Regarding this isolated incident, we apologize for the inconvenience caused. In the event that we are unable to fill an order, a customer should be offered the choice of a full refund or alternative menu items. We regret that in this instance, that wasn't the case.

We want to correct our mistake. We will be sending the customer her refund, along with an invitation to return for her original order, on us. We never want to disappoint a McNuggets fan or any McDonald's customer. Customer satisfaction is our top priority."

See Also



Tags: 911, 911 call, 911Call, apology, chickne mcnugget, ChickneMcnugget, happy meal, HappyMeal, mcdonalds, mcnugget, statement

Comments [319]
SHARE |
4ie6

Relevant Posts

Reader Comments

(Page 1 of 22) | 1 | 2 | 3 | 4 | 5 | Most Recent | Next 15 Comments

1. Hey, TMZ, why don't you post something about that slimebag Jason Mesnick????

Posted at 2:27PM on Mar 3rd 2009 by Kelly

2. Throw her in jail and serve her slop!

Posted at 2:27PM on Mar 3rd 2009 by Jezzy

3. She looks hungry! Probably still craving mcnuggets

Posted at 2:31PM on Mar 3rd 2009 by blackgirlwhiteguy

4. She is a waste of space and my tax dollars, I'm sure.

Posted at 2:31PM on Mar 3rd 2009 by josh

5. Many (all?) fast food places won't refund your money even if they burn something you order to a crisp and don't have any more, and so can't give you a replacement. They suck.
This wacko went a bit too far calling 911, but I can understand her being pissed off.

Posted at 2:36PM on Mar 3rd 2009 by Fast Food Places=Rip off joints

6. Send her to Tent City and a real jail! What a waste of 911 resources.

Posted at 2:36PM on Mar 3rd 2009 by They call me Mr. TooFast4You

7. It's hard not to feel sorry for someone that stupid. Wait, no it's not. A week or so of jail food and that burger's going to sound pretty damned good.

Posted at 2:39PM on Mar 3rd 2009 by lost in lalaland

8. That bitch is gangsta! She should've beat that cahiers ass! JK. WTF!

Posted at 3:00PM on Mar 3rd 2009 by Lynn

9. Was she able to dial 911 herself or did someone else help her...

Posted at 2:40PM on Mar 3rd 2009 by dev

10. this is the type of perosn that will turn around and sue for 5 million because she didnt know mcdonalds food makes you fat.

Posted at 2:40PM on Mar 3rd 2009 by TG

11. what an intelligent specimen of a human being...

probably just another case of the MCMan keeping a "sista" down...

Posted at 2:40PM on Mar 3rd 2009 by scuba steve

12. I can't believe you people attacking the lady when the real problem here is McDonalds. If they had done what they should have and given her money back she wouldn't have went to the extreme of calling 911.

Posted at 2:42PM on Mar 3rd 2009 by Andre

13. How did this become news in the first place?

Posted at 2:43PM on Mar 3rd 2009 by yippybreath

14. it's typical of tmz to blow this out of proportion. the girl didn't call 911 because they didn't have nuggets. she called them because she wanted her damn money back. Get it straight, u idiots!!!!!!!

Posted at 4:59PM on Mar 3rd 2009 by maribel lopez

15. Clearly of course this woman shoule have never dialed 911, that was a bit extreme. But you know she has point. She ordered chicken nuggets, she didn't want nothing else, and if they didn't have chicken nuggets, than they should offer something else, or give her her money back. Anybody in that situation would have been pissed, she's right you can't make somebody buy something they don't want, if they didn't order it. She should have called the district manager though, instead of 911.

Posted at 2:51PM on Mar 3rd 2009 by glgriffith

| 1 | 2 | 3 | 4 | 5 | Most Recent | Next 15 Comments