TMZ

Our TV Shows

Got a Tip?

Call TMZ at (888) 847-9869 or Click Here

Apple CEO Tim Cook

Sorry For Our

Crappy New Maps

9/28/2012 8:25 AM PDT BY TMZ STAFF
breaking news

0928_tim_cook_map_article
Apple CEO Tim Cook is admitting ... the company's new "Maps" program suuuuuuuucks ... but he vows to make up for the mistake.

Cook just released a statement ... saying, "We are extremely sorry for the frustration [the Maps program] has caused our customers and we are doing everything we can to make Maps better."

Cook adds, "While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app."

Still, Cook promises to fix the issues ASAP ... saying, "Everything we do at Apple is aimed at making our products the best in the world ... We will keep working non-stop until Maps lives up to the same incredibly high standard."

0928_old_iphone_footer_V2

65 COMMENTS

No Avatar
1.

Caliwestsidegirl    

I firmly believe Steve Jobs would have immediately FIRED Your ass as Apple's current "CEO" if he's still alive Tim...

734 days ago
2.

Raymond    

With these days extremely short product cycles designed to milk the market, releasing obviously defective and immature products appears to become the rule rather than the exception.

734 days ago
3.

Who the Hell is Khloe    

Samsung Galaxy S3

734 days ago
4.

Phishie from Philly    

There goes the stock!
..
Phishie from Philly

734 days ago
5.

Sunny    

I was reading about this last Friday right after I updated to iOS6. I had an appointment later in the day, and used maps to try to find the place. Maps had me driving straight through a building to get there! LOL

734 days ago
6.

Phishie from Philly    

What's next?
..

734 days ago
7.

Justinishulk    

This is why it's crucial for Apple to live by Steve Jobs' quotes and words he had the company live by: "Make it once, Make it right" and "There will be no crazy advanced release date, we will ship when it's ready".

734 days ago
8.

Pondscum    

Google maps blows Apple's version away! The resolution is grainy and the color seems off. They even got rid of YouTube in the startup apps.

734 days ago
9.

DaveT    

What happened to the good old days when the wife would pull a paper map out of the glove box and read it off and you'd actually get to your destination without any technical hang ups?

734 days ago
10.

Cheryl A.    

Don't they test the aps before releasing them to millions of customers who are now pissed?

734 days ago
11.

oBAMa    

The maps work fine for me.

734 days ago
12.

spokenword    

And give us the YouTube icon back. I should've just stayed with ios5.

734 days ago
13.

Melissa1987    

Haha that's what you get! I use to be a loser apple user like u all. Android ftw!

734 days ago
14.

Dayvid    

At least he didn't tell their users they are using it wrong and should be staring at it cross-eyed to see maps correctly, like corpsy Jobs did with the bad antenna http://www.tomsguide.com/us/iphone-4-reception-bumpers-iphone4-iphone,news-7218.html

734 days ago
15.

Tara    

Nice recommendation there Apple. Our maps suck so go download Google's. Nothing like driving your customers straight to the competition.
I am sure Google is enjoying your shout out to your customers.

734 days ago
| 1 | 2 | 3 | Most Recent | Next 15 Comments

Around The Web