9:28 AM PT -- A rep for American Airlines tells TMZ ... "“We’re concerned about this report, as what the customer is describing is not up to our standards. We are investigating this matter and are working directly with our catering provider in Frankfurt. A member of our team has reached out to the customer to apologize and learn more about their experience.”
You always hear about how bad airline food is — but this is a whole new level … yuck.
Check out this video posted by a man who says he hopped an American Airlines flight from Frankfurt to Dallas-Fort Worth last week — riding business class, no less — and found tiny little bugs crawling around in his salad.
The greens were packaged separately and wrapped in plastic wrap, and sure enough … there seems to be something, or things, squirming around in there.
The passenger griped ... “The business class was over $10,000 round trip and this is the quality of service. Food with live bugs being served and a staff that simply laughed it off and asked if I wanted a different salad.”