Hines Ward says he's blown away by Roger Goodell -- telling TMZ Sports he's SHOCKED that with all of the NFL's resources, the Commish says he couldn't get his hands on the elevator tape.
"When you're the NFL and you've got a bunch of FBI [agents], I'm pretty sure they could have got their hands on that tape before they made a ruling."
The former Pittsburgh Steelers superstar -- who's now an NFL commentator on NBC -- says Goodell MUST be held responsible for embarrassing the league ... noting, "He dropped the ball on this one."
As for the Ravens, Ward says the team could be in even more trouble on the field when they face his old team tonight ... check out the clip.
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