According to Buckingham Palace ... the issues raised by the Duke and Duchess of Sussex -- "particularly that of race" -- are "concerning." The Palace says ... "While some recollections may vary, they are taken very seriously and will be addressed by the family privately."
The Royal Family also says it is "saddened to learn the full extent of how challenging the last few years have been for Harry and Meghan." It's an acknowledgment what Meghan went through with her mental health struggle was real in the Queen's eyes.
The Queen's people add that the ex-senior royals, along with their son Archie, remain "much loved family members." Makes sense, because Harry mentioned he's in regular touch with his grandma and Meghan said she's always been treated warmly by her.
Of course, the mention of Archie in the Palace statement is notable because of Harry and Meghan's claim that a member or members of the Royal Family believed Archie's skin color could potentially be a problem if he was born "too dark."
So far, only 2 royals have been ruled out by Harry -- The Queen and Prince Philip -- and it seems Her Majesty wants to keep any further developments under wraps.